Thank you for visiting dhityaindia.com. We strive to provide the best experience for our users. Below is our updated refund policy:

 

Refund Policy

 

We credited refunds only under the following circumstances:

  • Excess or Duplicate Transactions:

    • A refund will be issued if an extra or excess amount has been debited from your account due to system errors or duplicate transactions.

 

  • Incorrect Charges Due to Technical Errors:

    • If a technical error in our system results in an incorrect charge, we will promptly refund the wrongly charged amount after verifying the issue.

 

 

Conditions for Refund

    • Refunds will be credited after validation of the transaction details.

 

    • Requests for refunds must be raised within 7 working days  of the transaction date.

 

    • Refunds will be credited back to the original payment method used during the transaction.

How to Request a Refund

 

    • Contact Us:
      Send an email to support@dhityaindia.com with the following details:

        • Transaction ID

        • Date of transaction

        • Description of the issue


    • Verification:
      Our team will review the request and verify the details.

 

    • Credited Time:
      Refunds will be credited within 5-10 business days once the issue is validated.

 

Exclusions

 

Refunds will not be applicable for any scenarios other than the cases mentioned above (e.g., change of mind or dissatisfaction with a valid charge).

 

Contact Us

 

For questions about refunds, reach out to us at support@dhityaindia.com.