Thank you for visiting dhityaindia.com. We strive to provide the best experience for our users. Below is our updated refund policy:

Refund Policy

We credited refunds only under the following circumstances:

  • Excess or Duplicate Transactions:
    • A refund will be issued if an extra or excess amount has been debited from your account due to system errors or duplicate transactions.
  • Incorrect Charges Due to Technical Errors:
    • If a technical error in our system results in an incorrect charge, we will promptly refund the wrongly charged amount after verifying the issue.

Conditions for Refund

    • Refunds will be credited after validation of the transaction details.
    • Requests for refunds must be raised within 7 working days  of the transaction date.
    • Refunds will be credited back to the original payment method used during the transaction.

How to Request a Refund

Contact Us:
Send an email to support@dhityaindia.com with the following details:

    • Transaction ID
    • Date of transaction
    • Description of the issue
    • Verification:
      Our team will review the request and verify the details.
    • Credited Time:
      Refunds will be credited within 45 business days once the issue is validated.

Exclusions

Refunds will not be applicable for any scenarios other than the cases mentioned above (e.g., change of mind or dissatisfaction with a valid charge).

Shipping Policy

At Dhitya Techsol India Private Limited, we ensure quick, reliable shipping for all our customers across India.

  •  Shipping Locations

We provide nationwide shipping across India, with international shipping available to select countries.

  •  Processing Time

Orders are processed within 14 business days. Orders placed on weekends or holidays will be processed the next business day.

  • Shipping Methods

    • Standard Shipping: Delivered within 14 business days.

    • Expedited Shipping: Delivered within 7 business days.

    • Next-Day Shipping: Available for select locations and Items.

  • Shipping Costs

    • Free Shipping: only Available at office Location.

    • Paid Shipping: Only at registered home/Communication address give by your company 

  • Order Tracking

A tracking number will be emailed once your order is shipped. Please allow up to 24 hours for tracking updates.

  • Lost or Damaged Items

Contact our customer service at  support@dhityaindia.com within 14 days if your order is lost or damaged.

  • Address Accuracy

Ensure your shipping address is correct at checkout. We are not responsible for issues due to incorrect addresses.

Contact Us

For questions about refunds, reach out to us at support@dhityaindia.com.